SPAN offers consultancy services and state-of-the-art technology and software solutions. Our intralogistics experts ensure that Customers are at the forefront of technological advancement, and always have the right tool for each situation.
Headquartered in Dubai, our support center serves our customers throughout the Middle East on a 24/7 basis, via portal, e-mail, fax or hot line. Our support professionals are always available to react to our customers’ requirements should a mission critical challenge ever arise. The team acts as both a supportive agent as well as a proactive one providing solutions to issues that customers have yet to address.
SPAN realizes that an urgent issue affecting the facility or supply chain process requires immediate support and help from a trained professional. Support requests are categorized based on their severity and have a clear and automatic escalation process to speed up the resolution time.
